Answers 24/7
Picks up on the first ring. Lunch rush, late night, holidays. Every call, every time.
AI phone agent for restaurants
The phone rings hardest when nobody can reach it.
Every call picked up on the first ring. The order taken, the modifiers right, and dropped straight into your POS. 24/7, in any language. Your team gets to look after the guests standing in front of them.
No new hardware. · Live in a day. · Works with the POS you already run.
Plugs into the POS you already run
Square
Clover
GoTab
More on the way
The problem
Every unanswered ring is an order walking down the street.
During the dinner rush, exactly when orders are biggest, the phone rings and no one can pick it up. Every missed call is an order that walks down the street, and a regular who might not call back.
The rush
The hour your phone rings most is the hour nobody has a free hand. The calls you miss are the ones that came at your busiest, highest-value moment.
No message
Almost nobody leaves a voicemail for a restaurant. A caller who does not get an answer rings the next place on the list, and you never learn they tried.
After close
Calls keep coming when the line is unattended: tomorrow's booking, tonight's large order, the question that decides where a group eats.
What Pulse does
It does what your best host does. It just never clocks out.
Takes orders into your POS
Pickup and delivery, modifiers and all. Orders land in the POS you run and print to the kitchen.
Knows your menu
Prices, specials, allergens, hours, answered accurately, exactly the way you'd want.
Speaks your guests' language
English, Spanish and more, switching naturally mid-call so no customer feels lost.
Never puts anyone on hold
Handles many calls at once. Five people can ring at the same time and all five get answered.
Sounds human
Warm, natural and calm. Most callers never realise they're talking to an AI.
How it works
Live in a day. No new hardware.
Step 01
Forward your number
Keep the number your customers know. Calls roll to Pulse when you're slammed, after hours, or all the time. Your call.
Step 02
Pulse learns your menu
We load your menu, hours and the questions you get asked most, so Pulse answers like a seasoned employee from day one.
Step 03
Orders hit your POS
Every order lands in your POS and prints to the kitchen. Orders arrive in the system your kitchen already reads, so nobody retypes anything.
Pulse started in a restaurant we love. We watched a family member work the line through the
dinner rush while the phone rang and rang, and every missed call was a real order walking out
the door. We built Pulse so no restaurant ever has to choose between the guest at the counter
and the one on the phone.
— The team at Pulse AI
Why Pulse
The other ways to handle the phone, and why they lose orders.
| Voicemail | Hire more staff | Answering service | Pulse | |
|---|---|---|---|---|
| Answers every call, instantly | No | No | Yes | Yes |
| Takes the order into your POS | No | Yes | No | Yes |
| Works 24/7, never calls in sick | Yes | No | Yes | Yes |
| Knows your full menu and specials | No | Yes | No | Yes |
| Never puts a guest on hold | No | No | No | Yes |
| Costs less than one shift a week | Yes | No | No | Yes |
Don't take our word for it
(313) 889-7436Order off a real demo menu and hear exactly what your guests would hear. Call it directly. There is no form to fill in first.
Questions
The things owners ask us.
Will my customers know it's an AI?
Pulse sounds warm and natural, and most callers never realise they're speaking with an AI. It's polite, patient and clear, and it can hand off to your staff at any point.
Does it work with my POS?
Pulse works with Square, Clover and GoTab today, dropping orders straight onto your line and kitchen ticket. More POS integrations are on the way. Tell us what you run.
What happens to a call Pulse can't handle?
If a caller needs a human, Pulse transfers the call to your staff. You never lose the customer.
How long does setup take?
Most restaurants are live within a day. We load your menu, hours and FAQs, point your number to Pulse, and you're answering every call.
Do I need new hardware?
No. Pulse runs in the cloud and forwards from your existing number. Nothing to install. Your existing handset and number carry on as they are.
How much does Pulse cost?
Tell us roughly how busy your phone is and we'll put a quote together for you.
Can Pulse take orders in Spanish?
Yes. Pulse speaks English, Spanish and more, and switches naturally mid-call so every caller is understood in their own language.
Is Pulse better than hiring someone to answer the phone?
Pulse never misses a call, never calls in sick, and handles many calls at once for less than a single weekly shift — taking orders straight into your POS and handing off to your staff whenever a caller needs a human.
Who it's for
Built for the people the phone actually interrupts.
Independent restaurants
One location, one phone, and nobody spare to answer it at seven on a Friday. The clearest case: the calls you are already losing are the ones worth the most.
Small groups and franchises
Two sites or twenty. Each keeps its own number, its own menu and its own hours, and you see every location's calls in one place instead of ringing round to ask.
Pizzerias and high-volume takeaway
Where the phone is the order channel and the rush is the whole business. Long orders, heavy modifiers, and a line that never goes engaged.
Restaurants with a POS we already speak
If your point of sale is one we are connected to, orders land in it directly: no tablet on the pass, no re-keying, no separate screen for staff to watch.
POS resellers and restaurant tech
Selling into restaurants already? Add the phone channel under your own brand. Your customers see your product and stay yours; we do not appear on the call or the invoice.
Not sure it fits?
If your phone rings more than your staff can answer, it is worth a conversation. Call the demo line and hear it before anyone talks about a contract.
Get started
Hear it answer your menu, before you sign anything.
Tell us how busy your phone gets and we'll set up a line pointed at your real menu, so you can hear it before anything is signed.